Compare and Contrast Texting vs Calling - 924 Words

31542 June 25, 2013 Compare and Contrast: Texting VS Calling What would we do without cell phones? Have you ever tried to leave your phone at home just to see how much it’s really needed in your everyday life? I have and it’s a lot harder than you think. Technology has grown so much in the past ten years then you would ever know. From little black and white flip phones to tablets with apps, games, music and pretty much anything you could ever want just in the palm of your hand. In 1973 the first cell phone was invented, and it took twenty-two years after that, 1995, to invent text messaging. Now it seems as though text messaging is among the most popular way of communication. Although texting and phone calls aim to accomplish the†¦show more content†¦The main advantage would be unlimited minutes for incoming and outgoing calls that could help save on your monthly statement bill. If you’re on a family plan this could definitely be a plus especially if you have a big family. Have you ever had to be put on hol d by the cable company, for example, and you waited ten minutes for a representative to pick up, and that moment you are waiting for the solution and beep, beep, beep the call was dropped. Nothing can be more annoying than having to call back and start all over, worried it will happen again. Having no service, just like when texting, and a call is needing to be made can cause anger/frustration in a person. Driving while talking on the phone can be just as distracting as texting, having only one hand on the wheel engaged in your conversation can cause distractions to paying attention to other drivers around you. In some states talking on a cell phone while driving can get you a ticket and fined. Texting VS Calling can only be judged by each individuals experience and preference. A teenager will most likely choose texting, to avoid awkward phone conversations, whereas, an old fashioned mom or dad would choose to call or vice versa, everyone is entitled to their own opinion. Per sonally I enjoy using both, I will text when bored and want to prolong a conversation, and call if I need a quick and easyShow MoreRelatedComparison of the 4 Main Smartphone Operating Systems16546 Words   |  67 Pagesmore also smartphone’s OS delivers the framework to go beyond simply making a call, allowing it to run productively and media playing applications as well as operate on social networks such as Twitter and Facebook.  The mobile phone is not just a calling device these days; it has evolved tremendously thanks to the operating systems (OS). Scott Cromar (2010) Mobile phones until sometime back, was determined only by the manufacturer it came from, in the past one would go to the store and ask forRead MoreDigi Strategic Management17488 Words   |  70 Pagesscreen in 3rd Quarter of 2009 2 3 6 market growth, DiGi managed to defend its revenue market share (compare to 2008) when Maxis lost substantial share to Celcom and some to DiGi (refer below figure from DiGi‟s 13th Annual General Meeting on 13 May 2010) despite having less 3G coverage. However, notice that numbers exclude broadband. 2nd Quarter of 2010 Updates The subsequent tables compare and contrast the same parameters (subscribers, revenue and EBITA) of Maxis, Celcom and DiGi in 2nd Quarter ofRead MoreFactors Influencing the Adoption of Mobile Banking49628 Words   |  199 Pagesmillion times per month. It was found that texting is not only used for general conversation, and greetings in New Zealand, but also for solving embarrassing situations such as firing employees, marriage proposals, asking for a date, and even gathering evidence of cheating. Paul Brislen, of Vodafone NZ said Kiwis were also world leaders when it came to downloading tunes to their handsets (Hudson, 2008). This implied that New Zealanders are more likely to use texting than many other populations in the worldRead MoreMarketing and E-commerce Business65852 Words   |  264 Pagesimportant new developments in each annual edition. You will not find a more current book for a course offered for the 2014 academic year. Many other texts are already six months to a year out of date before they even reach the printer. This text, in contrast, reflects extensive research through October 2013, just weeks before the book hits the press. Real-World Business Firm Focus and Cases  From Akamai Technologies to Google, Microsoft, Apple, and Amazon, to Facebook, Twitter, and Tumblr, to NetflixRead MoreFactors Influencing the Adoption of Mobile Banking49642 Words   |  199 Pagesmillion times per month. It was found that texting is not only used for general conversation, and greetings in New Zealand, but also for solving embarrassing situations such as firing employees, marriage proposals, asking for a date, and even gathering evidence of cheating. Paul Brislen, of Vodafone NZ said Kiwis were also world leaders when it came to downloading tunes to their handsets (Hudson, 2008). This implied that New Zealanders are more likely to use texting than many other populations in the world

Burger King - 1185 Words

Case Study: Burger King Beefs Up By Janet Mosha Burger King is the world’s largest chain of flame-broiled fast food restaurants. Its core competency is its flame-broiled burgers; whereas other fast food hamburger joints serve fried burgers or no burgers at all, Burger King offers the unique flame-broiled burgers with any options that a customer might like, consumers have the benefit of having a burger they cannot find elsewhere. Initially Burger King only sold burgers, fries, shakes, and sodas; but they have chosen to expand to offering chicken, fish, salads etc. Although they offer these extra items, they have elected to stay true to their original flame-broiled burgers and their chosen strategy is to focus on the whopper as their†¦show more content†¦When people are in a center-like environment for example a mall then it is easier to pick whatever food is there rather than to look elsewhere and return to hang out or shop; therefore Burger King would have an upper hand if it is one of the foods available. Burger King is headquartered in Miami, because of its near proximity to Latin America. This strategic position has allowed Burger King to ensure its presence in the Latin community. The South Americans who make a pit-stop in Miami in order to enter the United States are familiarize themselves with the Burger King products, and Burger King is also able to test the products on indigenous Latin community, before expanding to the Latin countries without the fear of undergoing rejection. This location in Miami has simplified their entry into the Latin countries and businesses seeking franchises find it easier to work with them. Burger King has strengthened their global competitive position in the Latin countries, but we find that these countries are not heavily populated; they should also try to expand to denser populations like those of China, India, Nigeria etc. this could prove to be more profitable in the long run. Burger King can use the South American countries to understand how to expand appropriately in otherShow MoreRelatedBurger King1894 Words   |  8 PagesSince the 1950s, Burger King has been offering its famous flame-broiled fast food burgers throughout the United States and, eventually, the world. Burger King, also known by the initials B.K., has evolved from a small Florida-based hamburger chain to one of the most well-known and recognizable fast food franchises on earth. The first Burger King restaurant opened in Jacksonville, Florida under the name Insta-Burger King in 1953. In 1954, the Burger King Corporation was founded by Miami-basedRead MoreBurger King5869 Words   |  24 PagesENTRY MODE TO INTERNATIONAL MARKET | 4 | HOW DO CULTURE, MANAGEMENT STYLES AND BUSINESS SYSTEM OF BURGER KING HEADQUATER AFFECT BURGER KING IN MALAYSIA | 7 | ADAPTATION | 8 | STANDARDIZATION | 10 | MARKETING TARGET | 11 | MEDIA STRATEGY | 12 | POLITICAL AND LEGAL ENVIRONMENT IN MALAYSIA THAT AFFECT BURGER KING COMPANY | 12 | SWOT ANALYSIS OF THE COMPANY IN TERM OF THEIR 4PS | | * STRENGHT | 15 | Read MoreBurger King International1296 Words   |  6 PagesBurger King International MBA 6601 International Business By Wendy B. Machana Burger King International Burger King, previously known as InstaBurger King in 1954, is the world’s largest flame-broiled fast food restaurant chain (Daniels, Radebaugh Sullivan, 2011). Burger Kings core competency lays in the way it cooks its burgers- by its flame broiled method as opposed to grills that fry and also the option that it offers its customers as to how they want their burgers (â€Å"haveRead MoreBurger King Is The Best Burger Chain1063 Words   |  5 PagesSince then hundreds of burger chains have prospered; top competitors today are McDonald’s, Wendy’s, Burger King. And this argument discusses why Burger King is the best burger chain among those three. By stating straightforward, Mcdonald s share the most in the hamburger industry. However, Burger King is much better than McDonald s business wise, taste wise, and charity wise. Burger King was founded in 1954, and is the second largest hamburger chain in the world. Burger King serves in 79 countriesRead MoreSwot of Burger King4020 Words   |  17 PagesBurger King in Malaysia In December 1997, BURGER KING returns to Malaysia with a different management group that operates under a new franchisee i.e. Cosmo Restaurants Sdn. Bhd. The first restaurant was located at Overhead Bridge Sg. Buloh. It was officiated by our former Prime Minister i.e. Y.A.B Tun Dr. Mahathir Mohamad. To date, there are 20 restaurants including the latest restaurant opening in Taman Tasek, Jalan Tun Abdul Razak, Johor Bahru on December 20, 2007. Look out for more outlets inRead MoreBurger King Corporation6567 Words   |  27 PagesRev. February 27, 1998 Burger King Corporation The first Burger King restaurant in Miami in the mid-1950s featured a walk-up window, a limited menu (burgers and shakes for 19 ¢, sodas and fries for 10 ¢), and your food ready by the time you d paid for it. As one early manager recalled, Our windows faced front so we could see customers driving in. With the limited menu, we pretty much knew what they d order and we d have it ready. In the 1960s and 1970s, Burger King developed an assembly-lineRead MoreBurger King History1461 Words   |  6 PagesMarketing Strategies of Burger King in Introductory Stage . In 2008, Fortune magazine ranked Burger King Corp. among America s 1,000 largest corporations and Ad Week named it one of the top three industry-changing advertisers within the last three decades. The Burger King Corporation moves proudly into the future with over 50 years of experience tucked safely under our belt. As a brand, our company has never been stronger. We ve got millions of customers, who we love to bits. And our ExecutiveRead MoreI Have Chosen The Burger King Corporation.The Burger King1581 Words   |  7 PagesI have chosen the Burger King Corporation. The Burger King corporation main focus is on the customers they serve and the strategies they use to continue the growth and development of their company. Burger King uses the integrated cost leadership/Differentiation business strategy. Strategies in business are instrumental for the continued growth and expansion of a company. A strategy is a set of analytic techniques that are used to influence the direction of the firm s growth in the marketplaceRead MoreBurger King Assignment3472 Words   |  14 PagesIntroduction: James Lamore and David Edgerton in the year 1954, marked the beginning of Burger King restaurant in Miami, Florida which is widely known as Burger King Holdings, Inc. today (annualreports.com/company/2878). Over a period of time, Burger King became the household name in fast food industry and has bagged the second position in the fast food industry across the globe in the year 2010. Burger King expanded its operation to 12,300 locations in 76 countries catering to over 11 million customersRead MoreBurger King : A Great Place For Run A Business, Like Burger Kings Essay997 Words   |  4 Pagesgreat place to run a business, like Burger King. It has couples and families living in it with expanding income. Littleton is growing and is a main route with light rail to Denver. Our focus Burger King is located on University Boulevard, one of the busiest roads in the city. It is a free standing building in a strip mall and across the street from Arapahoe High School. On the other side i s a townhouse complex. Overall, this is an ideal spot for Burger King. Quicklook: Direct Competition - McDonald’s

Characteristics Quantitative A Qualitative -Myassingmenthelp.Com

Question: Discuss About The Characteristics Quantitative A Qualitative? Answer: Introducation Effective communication skills help in solving various types of issues at workplace. Researchers are of the opinion that better the communication skills of the individuals, the better will be the scope of success of the operations (Neuliep, 2012). This assignment will mainly portray the communication skill that I lack. I will also conduct a literature review on the skills that I lack and will prepare an action plan accordingly. The first tool that I have used is the non-verbal immediacy scale self report. They mainly help in depicting the behaviors as well as the different cues that help in signaling positive feelings towards the other persons. The grading of this diagnostic tool varies being based on the gender and therefore since I am male, I have to follow the grading system of the male. Here, I have answered 26 situations with grading system from 1 to 5 with 1 being never and 5 states very often. After conducting the diagnostic test, it was seen that my total score was 82. In case of the males, lower non-verbal skill is represented when the grade is below 83 and in case of high non-verbal skill, the grade should be above 112. As I have received, a score of 82 that falls in the category of low non-verbal communication skills, I believe that I have to develop my non-verbal communication attributes. This is important for developing as a business professional who is not only perceived well by the others but is also able to communicate effectively with others. The second diagnostic tool that I have used is the talkaholic scale. This tool mainly helps measuring the capacity of an individual in compulsive communication. Presently researchers are of the opinion that high talkers are no more perceived negatively by the others (McCroskey Richmond, 1993). This category of high talkers does not include those individuals whose talks to irritate people or whose talks are not wanted to be listened by other subordinates. Subordinates perceive rather high talkers positively nowadays. Considerable research has shown that more the person talks, the more positively he is perceived and evaluated by others (McCroskey Richmond, 1995). They are more likely to be preferred as the leader by their subordinates as they seem more competent to them. Therefore, better the grade of the scale better is my chance of becoming an effective leader. There are 16 situations which I needed to fill with a scale of numbers from 1 to 5 where 1 denoted strongly disagree to 5 being strongly agree. I scored a value of 17 after the entire calculation. I saw that 17 lay in the category of low line talkaholics. The grades between the 30 and 39 are considered as borderline talkaholics and the score above 40 is marked as compulsive talkaholics. Therefore, I believe that I really possess a very low score and I need to develop my speaking skills, feedback giving and receiving skills, my social skills effectively so that I am positively perceived by all. The next diagnostic tool that I have used is called the Personal Report of the Intercultural Communication apprehension called PRICA. This tool mainly helps in measuring the anxiety that is developed by an individual when they try communicating with employees of other cultures (Neuliep McCroskey, 1997). Individuals mainly need to fulfill 14 important situations by a grading scale from 1 to 5. Here, 1 indicates strongly disagree and 5 indicate strongly agrees. After completing the scale, I saw that I scored 27. The scoreboard said that when the score is below 32, it indicates that the individual has low intercultural communication apprehension (CA). When the score is between 32 and 52, it states that the individual has moderate level of intercultural CA. When the score is above 52, it shows that the individuals have high intercultural CA. My score falls in the category of low intercultural CA. Therefore, it is very important for me to develop proper knowledge about how to develop int ercultural communication skills so that I can become an expert professional. The next tool that I have used is called the Personal Report of Public speaking anxiety. This tool mainly helps the individuals to measure their public speaking anxiety that they develop when they try to speak at a public level (McCroskey, 1970). It has 34 situations that the individuals need to fill with a grading system from 1 to 5. 1 denotes strongly disagree and 5 denotes strongly disagree. After filling the toll and calculating the mark, I got a score of about 108. The scoreboard says that an individual whose grade is above 131 will have a higher public speaking anxiety and that whose grade is below 98 has low public speaking anxiety. Those who have scored between the two grades are said to have moderate public speaking anxiety. I have a score of about 108 that fall in the moderate category. However, I believe that I need to develop myself more in public speaking skill so that it becomes one of my strength. Proper public speaking ensure that I will be able to develop attributes that will help me reach the leading position of the organization as I will develop the power to inspire and motivate people. The next tool that I have used is the Self Perceived Communication Competence Scale (SPCC). In this tool, the individuals understand how well they have developed their communication competence in different situations (McCroskey McCroskey, 1988). Here, 12 situations are needed by individuals to analyze and provide marks following the grading system of 1 to 5. Here, individuals are expected to provide marks from 1 to 100 in each of the 12 situations. This score usually helps individuals to understand their efficiency of the communication skills and thereby help themselves to improve the attributes by proper learning resources. After filling up of all the situations with proper marks, the categories showed that I fall into the moderate category of SPCC. My scored revealed that I have moderate level of SPCC with that of the basic communication contexts in terms of public, meeting, dyad and group and with receivers like that with the strangers, friends and acquaintances. After using the diagnostic tools, I understood that I lack a number of skills that are extremely important for effective communication in workplace. From the non-verbal immediacy scale report, it became prominent that I do not have proper non verbal immediacy attribute and therefore I cannot behave professionally in my workplace. Therefore, my team members are not being able to develop positive feelings for me. They misunderstand me and therefore they try to avoid me. My expressions are quite harsh and I speak in loud voice due to my nature. However, they perceive it negatively and do not involve me in their planning or discussion. This attribute is also reflected in the non-verbal immediacy scale self report. Therefore, I have to develop this attribute so that I can work collaboratively with all others and help the organizations in receiving the goals. Besides, I also noticed that I have poor intercultural communication skills. This is quite evident from the apprehensions and tensio ns I develop whenever I have to face any clients coming from diverse cultural backgrounds. Moreover, also while interacting with team members of different cultures, I tend to hurt them unintentionally as I cannot develop proper knowledge about their cultural traditions, preferences and inhibitions. Therefore, they often get upset with me for which teamwork gets affected. As a result, I have to develop action plans for my improper nonverbal immediacy and intercultural communication attributes. I was assigned as the leader of a team that was failing to meet its productivity goals every month. The members of the teams used to be my friends in the university and so all were comfortable working with me. However, as days passed, they complained that I shout on them unnecessarily for minor reasons and that they do not want me as a leader. I was quite shocked as I felt that I had never shouted on them. I talked with one of them in details and I came to know that they feel that the tone with which I talk with them marketing them feel inferior. I was never aware of this, as I had never done so purposely. They also said that my body language is quite harsh and they felt inferior. I was quite shocked at the revelation and realized that my non-verbal immediacy is not proper to be an effective leadership. In order to be an effective leader or an expert business professional, I need to develop my behaviors and other non-verbal cues so that I am positively perceived, respected and loved by others in workplace. While during my placements, I was given an opportunity to work with an Asian representative of the organization. I had no idea about cultural likings and preferences of my teammate and approached him casually. I called him by his name that made him quite irritated. She told me that he does not like being called by the name. Another instance, I had to take interview of some Japanese officials. I had no knowledge of the importance of business cards by them. Therefore, when they offered their business cards, I kept it on the table casually. I also stated them that I do not need it as I have their contacts saved. Later they complained about this behavior and communication to my superior who called me and criticized me due to my lack of culturally awareness. Hence, I understood that I need to develop the knowledge effectively so that I can handle such situations effectively without disrespecting any traditions. Therefore, the above mentioned situations were eye-openers for me. I understood the skills that I lack in my professional attributes are improper intercultural communication skills and nonverbal attributes. I would thereby be preparing action plan so that I can overcome the barriers and turn my weakness into the strengths. According to research studies, immediacy in communication refers to the way by which an individual signals willingness, closeness, and positive feelings towards others (Kreps Neuhauser, 2013). Thus, immediacy involves both verbal and non-verbal behaviours or actions, which facilitate simultaneous communication of involvement, warmth, positive affect and psychological closeness. Evidences suggest that nonverbal immediacy is imperative to the way of interaction between different people, and also helps in evaluating their behaviour (Miller et al., 2014). It has been considered as a central concept in studies that focused on instructional communication. Findings further emphasise on teachers who are rated as nonverbally immediate, being viewed more favourably by students (Kerssen-Griep Witt, 2012). Thus, this immediacy assists the concerned individual to maintain close relationship owing to the fact that it establishes a sense of involvement, care and affection between people, thereby enhancing intimate feelings (Fallah, 2014). Studies have been conducted that examined the role of perceptions of a student related to nonverbal immediacy and clarity of their teachers. Results from such studies focused on structural equations that illustrated the role of nonverbal immediacy behaviour on influencing learning skills and perceptions of the students (Finn Schrodt, 2012). Furthermore, effects of such nonverbal immediacy behaviour have demonstrated significant learning gains in children during a human-robot interaction (Kennedy et al., 2015). Generally, nonverbal immediacy behaviours include reduction of physical distance between individuals by touching (haptics), using gestures, smiling, displaying relaxed posture, vocal variety and engaging in direct eye contact (oculesics). It also encompasses several aspects of chronemics or use of time (Bodie Jones, 2012). Most nonverbal interaction between individuals are classified according to three basic areas, namely, physical characteristics of key communicators, behaviours displayed by the communicators during interaction, and the environmentalconditions where the communication occurs. According to research evidences, such nonverbal immediacy includes involvement of unconscious and conscious processes related to encoding and decoding (Kreps Neuhauser, 2013). While encoding refers to the act of generation of information related to gestures, facial expressions, and body postures, decoding refers to interpretation of that information from the sensations that are received by the encoder. Thus, encoding particular information encompasses the process of utilization of signals that are considered universal. On the other hand, decoding some information is based on utilizing prior knowledge that a person has regarding the received sensations. Furthermore, according to research findings nonverbal communications represent nearly two-third of all kinds of communication and are responsible for portraying messages both with the use of appropriate body gestures and accurate vocal signs (Mazer Stowe, 2016). Thus, the major body signals consist of adequate physical features, mediation of personal space and the appropriate use of conscious andunconscious signals or gestures. Evidences illustrate the establishment of wrong messages due to failure of the body language conveyed by an individual to match with the verbal messages. Moreover, nonverbal immediacy has been found to strengthen the firstimpression of the concerned person in complex situations such as attending business interviews. Thus, nonverbal immediacy plays a crucial role in establishing impressions within few seconds of contact (Kelly Westerman, 2014). According to research evidences, adequate display of nonverbal immediacy by a leader helps in fostering good working relationship and attraction with the subordinates and co-workers (Kerssen-Griep Witt, 2012). Co-workers are generally able to interpret and perceive the intended messages of their leader through the display of effective nonverbal cues. Findings indicate that a leaders job usually involves creating a productive and innovative organization, which is accomplished through display of effective verbal and nonverbal skills. This in turn helps the leader to communicate the purpose, vision, and direction of the department or organization. Use of specific nonverbal cues creates better provisions for the leader to get the verbal messages accepted by the co-workers. According to research evidences, some iconic gestures play an essential role in conveying exact meanings (Bodie Jones, 2012). Such nonverbal skills have also been found to serve several functions such as, substitution, repetition, accenting, and complement. Thus, owing to the fact that non-verbal communications comprise more than 90% information that glean from individuals, there has been an increase in social psychological researches that focus on confident use of physicality for a clear and trust-inducing communication. The sign theory focuses on 3 fields namely, syntactic, semantics and pragmatics. While, semantics focus on use of signs as designators, syntactics and pragmatics refer to the organization of the aforementioned signs into system and their use in everyday life, respectively (Palmer et al., 2012). Moreover, according to the theory proposed by anthropologist Edward Hall, proxemics was considered as an important aspect of nonverbal skills. It refers to the study that illustrates construction and management of microspace or distance between individuals during everyday transactions (Marquardt Greenberg, 2012). In addition, Albert Mehrabian's communication model suggested that words make up negligible amount of direct communication. On the other hand, facial expression and non-lexical elements form the foundation of nonverbal communication (Velez Cano, 2012). In addition, intercultural communication refers to the discipline that focuses on the study of communication across different social groups and cultures. It also encompasses the study of the effect that culture creates on effective communication. These skills are considered imperative for sharing or communicating information between people belonging to diverse cultural and linguistic backgrounds (Penbek, Yurdakul ?ahin Cerit, 2012). Findings state that such intercultural communication requires a sound understanding of the prevailing standards, customs, thought patterns and social mores across a wide range of ethic and cultural context. According to research studies, intercultural communication is regarded as the foundation for international businesses.Findings further suggest that cross-cultural business communication acts useful in the development and building of cultural intelligence through exhaustive training and coaching, thereby facilitating cross-cultural communication negoti ation, management customer service, multicultural conflict resolution, and organizational communication (Martin, 2015). Therefore, cross-cultural understanding most often encompasses the ability to negotiate, communicate, and effectively work with team members belonging to diverse cultures, which in turn enhances international business (Fall et al., 2013). The ever-increasing interconnectedness of global economy most often exposes all members of san organization to cultural differences. It also creates provisions for exchange of information with people belonging to diverse backgrounds. Scholars working on intercultural communication usually focus on different theories that assert on communication process (Martin Nakayama, 2015). Uncertainty in engaging in effective cross-cultural communication often results in anxiety, more commonly known as intercultural communication apprehension. These anxiety are produced due to cognitive disconnect that gets manifested both emotionally and physiologically. Presence of such apprehensions are related to hyper-vigilance towards bodily reactions, heightened physiolo gical arousal, perceived loss of control, fear of visual scrutiny and of revealing the anxious state (Neuliep, 2012). With an increase in such apprehension, individuals demonstrate less susceptibility to participate in interactions. This in turn reduces tolerance levels and increases contempt towards co-workers of different culture (Mak, Brown Wadey, 2014). Evidences also suggest that men are always at an increased likelihood of experiencing intercultural communication apprehension, upon comparison with women (Godwin-Jones, 2013). Moreover, although individuals with increased apprehension levels have been found to demonstrate low communication competence at the workplace, an elevation in cultural awareness often decreases associated apprehensions. The Uncertainty Management Theory (AUM) focuses on negative effects of intercultural communication and ethnocentrism on encounter satisfaction. According to research findings, educational level, gender and age have shown negligible effects on such apprehension. However, frequency of communication in proficient English acts as a major contributing factor ( Han, 2013). The cultural convergence theory refers to the fact that in a relatively closed social system with unrestricted communication, the entire system shows a tendency to converge towards a state of cultural uniformity (Kahan, 2012). Moreover, the co-cultural theory evaluates the strategic ways that can be used by team members to communicate with each other (Orbe Roberts, 2012). Furthermore, the standpoint theory illustrates the influence of the social group to which an individual belongs, on the knowledge and experience of communication behaviours (Edwards, 2014). Therefore, research studies emphasise on the use of appropriate words, gestures, pictures and avoidance of regional saying and slangs for an effective cross-cultural communication. Therefore, demonstration of competence with regards to nonverbal skills and intercultural communication are essential for an effective leadership. Proper manifestation of the aforementioned skills helps in managing conflicts at workplace and facilitates easy accomplishment of the intended goals or objectives of the organization (Oommen, 2014). Skills that I will be developing Specific Measurable Attainable Relevant Timeframe Development of nonverbal communication skills I will be joining workshops and training classes in the community. This will be helping me to get chances of understanding the mistakes I am making and also develop knowledge on them so that I do not have repeat my mistakes as well. It will also help me to interact with the mentors of the training classes and the workshops and I will be able to realize the changes I require to develop as an effective professional. The workshops and the training classes hold practical examinations where the mentors would be providing me with marks. The marks will be helping me to understand how well I am developing my attribute. This grade provided by them weekly will help me to keep a track and measure my development in the areas of nonverbal communication. I would choose the workshops and training classes in ways that do not hamper my academic as well as professional lives. I will mainly select classes that fall on weekends so that I do not have to rush from my university in the regular days. I will attend the classes for longer hours on the weekends and this will not affect my academics and career. Therefore, the initiatives that I will take are easily attainable. Often researchers are of the opinion that individuals can succeed in developing non-verbal skills if they attend workshops and training classes whole-heartedly. Moreover, a workshop not only helps individuals to gather knowledge through theoretical systems but also allow them to participate in practical sessions that are of great help to the individuals (Velez Cano, 2012). Therefore, attending to different workshops and training classes help individuals in overcoming different communication barriers particularly non-verbal as well as verbal communication skills. The workshop will continue for one month. The training classes will continue for four to five months. I will try to achieve the proper non verbal communication skills within this time period only Development of intercultural communication skills I will be first noting down a number of websites from where I will be able to gather cultural knowledge about different nations with whom I have to participative in team work. I can achieve this cultural knowledge by collecting important research journals where the researchers have provided recommendation by which cultural knowledge can be developed. Some researchers also propose models that can be integrated by me in my regular workplace days so that I can develop a culturally competent care. I will be interacting with my mentor and interviewing business stalwarts so that I can understand how well I am developing myself in this criteria I will be taking effective feedback from my colleague and teammates in order to understand how well I have developed. Honest feedbacks from my team members will help me to measure whether the initiatives I have taken are helping me or not. Interaction with the members and interviewing of the business stalwarts would give me a framework and I will try to measure mu developed skills in accordance to the criteria mentioned by them. This would help me to measure how well I am developing in this arena. The initiatives that I had taken are indeed attainable. I would allocate myself fixed hours when I will be going through the internet resources and the different journals on cross-cultural communication. Moreover, these initiatives would be free of cost and therefore I will not have to plan financially. I would fix the meetings with my mentor and the interviews of business stalwarts in ways that do not hamper my regular schedules as well as do not cause inconvenience to the respected mentors and stalwarts. Only after the confirmation from them, I will arrange for appointments that will be not hampering my academic and professional lives. Therefore, these initiatives would be achievable. Researchers suggest that evidence based practice helps in developing cultural competency and therefore reading journals will help individuals to gather knowledge (OOnmen, 2014). Moreover the internet sites contain huge information on different cultures and so it becomes an easy procedure to develop cultural awareness. Moreover, the advices of mentors and life experiences of business stalwarts would help me give an insight about how different people have coped up with complex cultural situations effectively. Therefore, the initiatives are highly relevant I will be requiring about 4 t 5 months for completing the initiatives that I had taken. Activities Week 1 Week 4 Week 8 Week 12 Week 18 Week 24 Collecting of journal Start reading journals and internet resources Take short no verbal communication skills workshop and training courses Take training under a mentor and interview stalwarts Measure the different skills that I have developed in order to understand the success rate Start implementing the newly developed knowledge on both the attributes on personal and professional life References: Bodie, G. D., Jones, S. M. (2012). The nature of supportive listening II: The role of verbal person centeredness and nonverbal immediacy.Western Journal of Communication,76(3), 250-269. Edwards, G. (2014). Standpoint theory, realism and the search for objectivity in the sociology of education.British Journal of Sociology of Education,35(2), 167-184. Fall, L. T., Kelly, S., MacDonald, P., Primm, C., Holmes, W. (2013). Intercultural communication apprehension and emotional intelligence in higher education: Preparing business students for career success.Business Communication Quarterly,76(4), 412-426. Fallah, N. (2014). Willingness to communicate in English, communication self-confidence, motivation, shyness and teacher immediacy among Iranian English-major undergraduates: A structural equation modeling approach.Learning and Individual Differences,30, 140-147. Finn, A. N., Schrodt, P. (2012). Students' perceived understanding mediates the effects of teacher clarity and nonverbal immediacy on learner empowerment.Communication Education,61(2), 111-130. Godwin-Jones, R. (2013). Integrating intercultural competence into language learning through psychology.Language Learning Technology,17(2), 1-11. Han, Y. (2013). Research on fostering intercultural communication competence of foreign language learners.Cross-Cultural Communication,9(1), 5. Kahan, D. M. (2012). 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Contact and attitudes toward international students in Australia: Intergroup anxiety and intercultural communication emotions as mediators.Journal of cross-cultural psychology,45(3), 491-504. Marquardt, N., Greenberg, S. (2012). Informing the design of proxemic interactions.IEEE Pervasive Computing,11(2), 14-23. Martin, J. N. (2015). Revisiting intercultural communication competence: Where to go from here.International Journal of Intercultural Relations,48, 6-8. Martin, J. N., Nakayama, T. K. (2015). Reconsidering intercultural (communication) competence in the workplace: A dialectical approach.Language and Intercultural Communication,15(1), 13-28. Mazer, J. P., Stowe, S. A. (2016). Can teacher immediacy reduce the impact of verbal aggressiveness? Examining effects on student outcomes and perceptions of teacher credibility.Western Journal of Communication,80(1), 21-37. McCroskey, J. C. (1970). Measures of communication?bound anxiety. Speech Monographs 37,269-277 McCroskey, J. C., McCroskey, L. L. (1988). Self?report as an approach to measuring communication competence. McCroskey, J. C., Richmond, V. P. (1993). Identifying compulsive communicators: The talkaholic scale.Communication Research Reports,10(2), 107-114. McCroskey, J. C., Richmond, V. P. (1995). Correlates of compulsive communication: Quantitative and qualitative characteristics.Communication Quarterly,43(1), 39-52. Miller, A. N., Katt, J. A., Brown, T., Sivo, S. A. (2014). The relationship of instructor self-disclosure, nonverbal immediacy, and credibility to student incivility in the college classroom.Communication Education,63(1), 1-16. Neuliep, J. W. (2012). The relationship among intercultural communication apprehension, ethnocentrism, uncertainty reduction, and communication satisfaction during initial intercultural interaction: An extension of anxiety and uncertainty management (AUM) theory.Journal of Intercultural Communication Research,41(1), 1-16. Neuliep, J. W., McCroskey, J. C. (1997). The development of intercultural and interethnic communication apprehension scales.Communication Research Reports,14(2), 145-156. Oommen, D. (2014). The relationships among perceptions of social support, Intercultural Communication Apprehension (ICA), and conflict management preferences in the context of cultural adaptation.Journal of Intercultural Communication Research,43(3), 215-237. Orbe, M. P., Roberts, T. L. (2012). Co-cultural theorizing: Foundations, applications extensions.Howard Journal of Communications,23(4), 293-311. Palmer, S. B., Fais, L., Golinkoff, R. M., Werker, J. F. (2012). Perceptual narrowing of linguistic sign occurs in the 1st year of life.Child Development,83(2), 543-553. Penbek, ?., Yurdakul ?ahin, D., Cerit, A. G. (2012). 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Tourism And Economic Development In Singapore Tourism Essay Essay Example

Tourism And Economic Development In Singapore Tourism Essay Essay The Singapore Tourism Board ( STB ) is a taking economic development in touristry, one of Singapore s cardinal service sectors. The organisation is known for partnership, invention and excellence in doing it a cardinal economic driver for Singapore. ( STB, updated 2010 ) Based on the Singapore Tourism Board ( STB ) media release on April 23, 2009 and October 27, 2009, the cardinal statistics show that there is an unfavourable alteration in inflow of Singapore Tourism. Visitor reaching to Singapore has declined in earlier portion of the twelvemonth 2009 when compared to twelvemonth 2008. This is well caused by the lessening of tourer reaching from Singapore s top five visitor-generating markets which is besides deduction of the external forces by Political, Economical, Socio-cultural and Technology developments at the tourer bring forthing states every bit good as the finish state. Other major factors include the followerss ; We will write a custom essay sample on Tourism And Economic Development In Singapore Tourism Essay specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Tourism And Economic Development In Singapore Tourism Essay specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Tourism And Economic Development In Singapore Tourism Essay specifically for you FOR ONLY $16.38 $13.9/page Hire Writer The gap of boundary lines An addition in disposable income and holidaies Reasonable priced airfares An addition in the figure of people with clip and money More people with the impulse to go The weak public presentation in tourer reaching further leads to worsen in general economic system of the state as Tourism provides authorities with significant revenue enhancement grosss. As there is mutuality between assorted sections of touristry, public presentation by other touristry related sectors such as Hotel, Attractions, Restaurants, Theme Parks and other Resorts in Singapore faced the negative multiplier consequence of the lessening of tourer reaching in earlier 2009. Problem Identification and Analysis As at April 2009, Tourist reaching bead hotel industry public presentation bead in general compared to the same month in twelvemonth 2008 AOR / ARR/ Revpar/ room revenue/ †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ There is a tendency in Singapore touristry harmonizing to functionary records that there is a well low inbounds in the first months of a calendar twelvemonth. These could moderately be caused by the agenda and modus operandis of a on the job mid-class visitants where there are least likely to be granted a holiday period. Another cardinal influence of the inflow is the planetary economic system crisis that took topographic point and effected world-wide economic system in 2008 which was triggered by a liquidness deficit in the United States banking system. It contributed to the failure of cardinal concern, diminutions in consumer wealth, significant fiscal committednesss incurred by authoritiess, and a important diminution in economic activity. Harmonizing to the statistics from October 2009, media release by Singapore Tourism Board, the visitant reachings to Singapore has picked up in a positive mark registering increase figure of 9,000 which was about 10 % of the reaching in earlier that twelvemonth. This is an deduction of cardinal part by top visitor-generating markets from Malaysia, Indonesia, Vietnam and Japan. These influences could be regarded as a consequence from public vacations at the tourer bring forthing states. Some factors include grant vacations and holiday period by the employer to bulk of the staff and being the most suited clip to unclutter the one-year leave by twelvemonth terminal. Some other factors may be attributed to attractive travel bundles and aggressive selling for major events in the finish state. Statement of Key jobs and Issues Based on the statistics from STB during the earlier months of twelvemonth 2009, there were issues between viing hotel industry. Mid-Tier hotel category, hotels located in premier commercial zones or instantly outlaying countries of Singapore, had achieved the highest AOR but low ARR †¦Ã¢â‚¬ ¦.. Economy-Tier, hotels in budget section and are by and large located in outlaying countries of Singapore, faced lowest AOR but high ARR and Revpar †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ . Although the growing of tourer reaching improved by terminal of the twelvemonth 2009, the hotel industry remained slow in accomplishing the standard public presentation compared to old twelvemonth. There was a important addition in AOR by September 2009. However ARR/ Revpar decreased ensuing in bead of entire Hotel room gross when compared to twelvemonth 2008. This implies that touristry related sectors and concerns could non better public presentation in line with the tourer reaching as there are strong competition among the competition houses and sharing of market available at given chance. Upscale grade, which include hotels in upscale section and are by and large in premier locations or hotels with dress shop positioning in premier or typical locations, received a lower consequence with little diminution. This shows a certain section of the industry that is non every bit sensitive as other sections. Coevals and Evaluation of Alternative Solutions Hotels operation could avoid important impact by practising gross management†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ Media consciousness in tourer bring forthing states, †¦Ã¢â‚¬ ¦ . Travel publicity to be marketed and enforced by oversea tourer offices under STB, peculiarly establishing publicity run for the vacation periods. Government should put against the background of turning chances from both traditional out-bounds markets including the United States, Europe and Japan, and high growing possible markets such as China and India. Execution of Recommendations Should take to distinguish and market Singapore as a must see finish offering a concentration of enriching experiences. STB should transport out the actions to advance Singapore Tourism and the local tourer attractive force in order to stand out as a top finish in Asia Pacific and among the universe celebrated finish. Tour operators, Hotel directions and Food and Beverages concern should spread out their web by associating with more mediators such as travel agents and circuit operators. With current position and strong competition among the houses, concern operators from single touristry sections should understand the mutuality between the assorted sections of touristry as in Travel, Lodging, Food service, and diversion musca volitanss. If any chance given to bind in with one another, these sections should actively originate the bundle that would profit each and every section. For illustration, a travel agent offering air ticket along with room darks of a certain hotel, which will besides have a half twenty-four hours tour at the local attractive forces to lend the local community. It is besides of import to acknowledge the multiplier consequence in the Tourism industry where the money spent by tourers to go, to remain in a hotel or to eat in a eating house, is recycled by those concern to buy more goods thereby bring forthing further usage of the money which is favourable for the local community. Current and future tendency of Singapore Tourism Medical Tourism The addition in the figure of people to seek medical intervention in Singapore has been driven chiefly by cheap travel, a rise in the figure of persons with longer life anticipations and extra income. Furthermore, twosome with expensive and long waiting periods for domestic intervention in other Asia states and the information available through media and cyberspace has boost the inbound medical touristry for Singapore. Since October 2003, Singapore authorities had launched Singapore Medicine, a multi-government enterprise aimed at developing Singapore into one of Asia taking finishs for international patients. It targets to draw1million foreign patients to Singapore by twelvemonth 2012. In footings of gross, it sets to bring forth S $ 3 billion for the medical travel industry where the Economic Development Board ( EDB ) , Singapore Tourism Board ( STB ) and International Enterprise ( IE ) Singapore are portion of this enterprise. ( STB, 2004 ) Singapore Grand Prix Singapore GP is the major event go oning in Singapore which staged Formula 1, auto rushing get downing with the 2008 Season. Many of the F1 fans travelled to Singapore in order to take part in this major juncture, lending a important encouragement in Singapore Tourism. This sort of events has promoted the touristry of Singapore and brought in gross for other touristry related sectors such as Conveyances, Lodging and Food and Beverages. Completion of the two Integrated Resorts Marina Bay Sands and Resort World Sentosa, the two major undertakings had completed in 2010, lending a major addition in tourer reaching mostly from Asia parts and other Europe states. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦